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Return Policy

Your order does not fit or is not your type? 

Within 14 days you can return your order (unworn and in its original packaging)

to the following address:

 

Espadrij l´originale ® 

Panorama Europe Gmbh

Fichtenstraße 70

40233 Düsseldorf

Germany 

 

The return costs are to be carried by the buyer. If you paid via PayPal,

you can receive a  refund by PayPal

(this only applies if you have already obtained a PayPal account)

 

Please follow this link:

https://www.paypal.com/de/webapps/mpp/refunded-returns 

 

 In order for us to process your returned order it is important to include your return

papers. If these are no longer existing your name and order number will be sufficient. 

If these informations are not given we cannot process your returned order.

 

As soon as we have received your returned order, we will process it. If we accept

your return the amount will be credited back to your chosen payment option.

Please note that returns are collected and bundled so it may take a few days

for the refund to arrive. 

 

We kindly ask for your understanding. 

 

 

 

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