Data Privacy
Unless otherwise stated below, the provision of your personal data is neither required by law or contract nor required for the conclusion of a contract. You are not obliged to provide the data. Non-provision has no consequences. This applies only as far as no other information is given in the subsequent processing operations. "Personal data" means any information relating to an identified or identifiable natural person.
Server log files
You can visit our website without providing any personal information. Every time you access our website, usage data is transmitted to us or our web host IT service provider via your Internet browser and stored in log data (so-called Server log files). These stored data includes for example, the name of the page accessed, the date and time of the retrieval, the IP address, the amount of data transmitted and the requesting provider. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in ensuring trouble-free operation of our website as well as in improving our offer.
Customer account
When opening a customer account, we collect your personal data to the extent specified therein. The purpose of data processing is to improve your shopping experience and to simplify order processing. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until the revocation. Your customer account will then be deleted.
Collection, processing and transfer of personal data for orders
When ordering, we collect and process your personal data only as far as this is necessary for the fullfilment and processing of your order as well as for the processing of your enquiries. The provision of the data is necessary for the conclusion of the contract. Non-provision means that no contract can be concluded. The processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR and is necessary for the performance of a contract with you. Your data will be passed on, for example, to the shipping companies and drop shipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly comply with the legal requirements. The scope of data transmission is limited to a minimum.
Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of contacting us. By sending your message, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until the revocation. We will only use your e-mail address to process your request. Your data will then be deleted if you have not consented to further processing and use.
Disclosure of the e-mail address to shipping companies for information about the shipping status
We will pass on your e-mail address to the transport company as part of the contract processing, provided that you have expressly agreed to this during the ordering process. The transfer serves the purpose of informing you by e-mail about the shipping status. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company without affecting the legality of the processing carried out on the basis of your consent until revocation.
Use of an external inventory management system
We use an inventory management system for contract processing. For this purpose, your personal data collected in the context of the order will be sent to
Pickware GmbH, Goebelstr. 21, 64293 Darmstadt
transmitted.
Use of PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. These can be found at
https://www. paypal. com/de/webapps/mpp/ua/privacy-full
Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or are stored by the Internet browser on a user's computer system. If a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that allows a unique identification of the browser when the website is called up again. We use these cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to use your browser even after a page change
to recognize and offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offer. Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before the setting of cookies and decide on the acceptance individually as well as prevent the storage of cookies and the transmission of the data contained. Already stored cookies can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent. Under the following links you can find out how to manage cookies on the most important browsers (e.g. also deactivate):
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
The data processing described in this section below, in particular the setting of cookies, is carried out on the basis of Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest:
- the need-based and targeted design of the website, e.g. for analysis and statistics tools
- to target site visitors with interest-based advertising, e.g. for conversion tracking
For reasons arising from your particular situation, you have the right at any time to do so in accordance with Art. 6 (1) lit. f GDPR based processing of your personal data to object.
Use of Google Analytics
We use the web analysis service Google Analytics of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. Data processing serves the purpose of analysing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be transmitted with other data merged by Google. Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google has certified itself under the US-EU data protection agreement "Privacy Shield"; and has thus committed itself to comply with the European data protection guidelines. You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address). You can also prevent the processing of this data by Google by downloading and installing the browser plug-in available under the following link [https://tools. google. com/dlpage/gaoptout?hl=de]. To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You need to opt-out on all systems and devices you use to make it work. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie is set: Disable Google Analytics. Further information on terms of use and data protection can be found on https://marketingplatform.google.com/about/analytics/terms/us/ or on https://www.google.de/intl/de/policies/.
Use of Facebook Remarketing
We use the remarketing function "Custom Audiences" of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook") on our website. The application serves the purpose of targeting visitors to the website with interest-based advertising on the social network Facebook. For this purpose, the remarketing tag of Facebook was implemented on the website. A direct connection to the Facebook servers is established via the day when you visit the website. This transmits to the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will see personalized, interest-based Facebook ads.Your data may be transferred to the USA. Facebook has certified itself in accordance with the US-EU data protection agreement "Privacy Shield" and is thus committed to comply with the European data protection guidelines. You can deactivate the remarketing function "Custom Audiences" here. Further information on the collection and use of data by Facebook, your rights in this respect and ways to protect your privacy can be found in Facebook's privacy policy at https://www.facebook.com/about/privacy/.
Use of Instagram plug-ins
This website uses plug-ins from the online service Instagram, which is provided by Instagram LLC. , 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). If you access pages of our website that are provided with such a plug-in, a connection to the Instagram server is established and the plug-in is displayed on the page by notifying your browser. This transmits to the Instagram servers both your IP address and the information which of our pages you have visited. If you are logged in to Instagram, Instagram assigns this information to your personal user account. When using the plug-in functions (e.g. Clicking the "Instagram" button) it will also assign this information to your Instagram account, which you can only prevent by logging out before using the plug-in. If you do not want Instagram to associate the collected information directly with your Instagram account, you must either log out of Instagram before visiting our website or by using an add-on, e.g. the script blocker "No script" (noscript.net), for your browser, block the loading of the Instagram plug-in on our website. You can find more information on the collection and use of data by Instagram, your rights in this respect and ways to protect your privacy in the Instagram data protection information on: https://help.instagram.com/155833707900388
Use of Google reCAPTCHA
We use the reCAPTCHA service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. The query serves the purpose of distinguishing the input by a human being or by automated machine processing. For this purpose, your entry will be transmitted to Google and used there. In addition, the IP address and any other data required by Google for the reCAPTCHA service will be transmitted to Google. This data is processed by Google within the European Union and may also be transmitted to the USA. Google has certified itself under the US-EU data protection agreement "Privacy Shield" and has thus committed itself to comply with the European data protection guidelines. The Process is carried out on the basis of Art. 6 para. 1 lit. f GDPR for the legitimate interest to protect our website from automated spying, misuse and SPAM. Further information on Google reCAPTCHA and the corresponding data protection declaration can be found at: https://www.google.com/recaptcha/intro/android.html and https://www. google.com/privacy.
Duration of storage
After the completion of the contract, the data will first be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial law, and then deleted after expiry of the period, unless you have consented to further processing and use.
Rights of the data subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR information providing, correction, deletion, restriction of processing, data portability. Furthermore under Art. 21 para. 1 GDPR, you have a right of objection to the processing operations that are carried out in accordance with Art. 6 para. 1 f GDPR, as well as against the processing for the purpose of direct marketing. Contact us on request. You can find the contact details in our imprint.
Right to lodge a complaint with the supervisory authority
In accordance with Art. 77 GDPR you have the right to complain to the supervisory authority, if you believe that the processing of your personal data is not lawful.
Right of objection
The personal data processing listed here is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. You have the right, for reasons arising from your particular situation, to object at any time to these processing operations with effect for the future. After the objection has been made, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. If the personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. After the objection has been made, we will stop the processing of the data concerned for the purpose of direct marketing.