FAQ
size and production
How do I find the right shoe size?
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Are the shoes produced sustainably?
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How do I redeem my discount code?
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Delivery and Shipping
How long does shipping take?
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What are the shipping costs?
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Do we ship our items worldwide?
Yes, we can ship our items worldwide. However, please be aware of increased shipping costs. You can find more details here .
Return and Exchange
Can I return the shoes if they don't fit?
Yes, you can return unworn shoes within 14 days subject to return costs. For more information, see our return policy.
So that we can assign your return, it is important to enclose your return slip . If you no longer have it, please contact our customer service ( mail@espadrij.com ).
How does the exchange process work?
If you need a different size or model, you can
you initiate a return and place a new order.
product and care
How do I care for my shoes properly?
Each material requires special care. Detailed care tips
can be found on the product pages or in our care guide.
Are all shoes waterproof?
Not all models are waterproof. You can find this information in the
product description.